Managed IT services · Fort Myers, FL

Managed IT and cybersecurity for Southwest Florida businesses.

TS Consulting LLC manages, secures and supports the technology small and mid-sized businesses depend on. One flat monthly fee covers the help desk, 24/7 monitoring, cybersecurity, backups and the strategy to tie it together.

20+ years in regulated IT HIPAA & CAP/CLIA experience Flat per-user pricing

Service catalog

26 services in five groups

Pick a full managed plan or add individual services. Open any service to see exactly what's included and how we deliver it.

Browse the full service catalog →

Managed plans

One predictable monthly fee

Plans are priced per user, per month, with no surprise hourly bills for covered work. Every quote follows a free assessment of your environment.

Essentials

For small offices that need reliable support and the security basics.

Per user / monthQuoted after assessment

  • Business-hours help desk
  • 24/7 monitoring and patching
  • Managed antivirus / EDR
  • Microsoft 365 administration
  • Cloud backup for M365
  • Annual IT review
Get a quote
Professional · recommended

For growing businesses that need full security and a strategic partner.

Per user / monthQuoted after assessment

  • Everything in Essentials
  • 24/7 emergency support
  • MDR with 24/7 SOC
  • Email security and MFA enforcement
  • Security awareness training
  • Server and endpoint backup with DR
  • Quarterly vCIO reviews
  • On-site visits included
Get a quote
Enterprise / Compliance

For regulated organizations: healthcare, labs, legal, finance and insurance.

Per user / monthQuoted after assessment

  • Everything in Professional
  • HIPAA / NIST compliance program
  • SIEM log retention
  • Vulnerability scanning and annual pentest
  • Policy and SOP documentation
  • Audit and insurance evidence packages
  • Named senior engineer
Get a quote

Response targets

  • P1 Critical30 min24/7 on Professional+
  • P2 High2 hrsBusiness hours
  • P3 Normal4 bus. hrsBusiness hours
  • P4 Request1 bus. dayBusiness hours

Business hours are Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern. Targets are goals, not guarantees; the response times that apply to you are set out in your service agreement.

How onboarding works

From first call to fully managed in about 30 days

Step 1

Assess

We inventory your devices, accounts, network and risks, then deliver a written findings report. Free, with no obligation.

Week 1
Step 2

Onboard

Monitoring and security agents deployed, credentials secured, documentation built and urgent gaps closed.

Weeks 2–3
Step 3

Manage

Your team calls the help desk while we monitor, patch, back up and defend everything in the background.

Week 4 onward
Step 4

Improve

Quarterly reviews track tickets, risk and spend against the roadmap, and set the next priorities.

Every quarter

Industries

Two decades in regulated environments

  • Healthcare & LabsHIPAA · CAP/CLIA
  • LegalClient confidentiality
  • Insurance & FinanceGLBA · FTC Safeguards
  • EducationFERPA · CIPA
  • Biotech & StartupsSOC 2 readiness
  • Professional ServicesPCI DSS · CMMC

Questions

Frequently asked

What is a managed service provider?

An MSP takes ongoing responsibility for your technology for a fixed monthly fee. Instead of calling someone when something breaks, you get continuous monitoring, security, maintenance, support and planning designed to keep things from breaking in the first place.

Do we have to sign a long-term contract?

Agreement length and terms are set out in your service agreement and discussed openly before you sign. Projects are quoted separately with a fixed scope and price.

What isn't covered by the monthly fee?

Hardware and software purchases, third-party licensing, and large projects such as office moves or full migrations are quoted separately. Day-to-day support, monitoring, security and maintenance are included.

We already have an IT person. Can you work with them?

Yes. Co-managed IT gives your internal staff our tools, security operations center, after-hours coverage and project help, while they stay the main point of contact for your team.

What happens during a hurricane or extended outage?

Each client has a written continuity plan. Before a storm we verify backups, shut down on-site equipment safely and confirm remote access. Afterward we restore systems in the priority order agreed in your plan.

Can you help us pass a HIPAA audit or a cyber-insurance questionnaire?

Yes. We perform security risk assessments, implement the technical safeguards, maintain the evidence and help answer insurer and auditor questionnaires with documentation to back each answer.

Get started

Book a free IT assessment

Tell us a little about your business. We'll schedule a 30-minute call, review your environment and send a written report with findings and a quote.

Phone239-722-7484
Emailinfo@tsconsulting-llc.com
OfficeFort Myers, Florida · serving all of Southwest Florida, with remote support available anywhere in the United States
HoursMon–Fri 8:00 a.m.–6:00 p.m. ET · 24/7 emergency line for clients

Book free assessment 239-722-7484