Managed IT services · Fort Myers, FL · All of Southwest Florida

IT that just works, and a local expert who picks up the phone.

From the server room to the board room, we have you covered.

Help desk, 24/7 monitoring, cybersecurity and backups for businesses in Lee and Collier counties and all of Southwest Florida, for one flat monthly fee. Remote support anywhere in the US.

Book a free IT assessment Plans from $95 per user

20+ years in regulated IT
HIPAA, SOC 2 Type 1 & Type 2 experience
No long-term lock-in contracts

Tom Smith, founder and owner of TS Consulting LLC — **Tom Smith**Founder & Owner. Former CIO/CTO. Your direct line, not a ticket queue.

What changes when we take over

Less time fighting technology. More time running your business.

Problems fixed fast

A help desk that answers, 24/7 monitoring that catches issues before your staff notice, and patching handled for you.

Protected around the clock

Managed detection and response with a 24/7 security operations center, email security, MFA and tested backups.

Ready for auditors and insurers

Policies, evidence and reports for HIPAA, SOC 2, GLBA, the FTC Safeguards Rule and cyber insurance applications.

26 services. One team. One bill.

Take a full managed plan or add only what you need.

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Industries

Two decades in regulated environments

We know the rules your clients, auditors and insurers hold you to, and we build your IT to meet them.

Healthcare & labsHIPAA · CAP/CLIA

LegalClient confidentiality

Insurance & financeGLBA · FTC Safeguards

EducationFERPA · CIPA

Biotech & startupsSOC 2 Type 1 & Type 2

Professional servicesPCI DSS · CMMC

Managed plans

One predictable monthly fee. No surprise invoices.

Plans start at $95 per user per month. Every quote is tailored after a free assessment of your environment.

Essentials

Reliable support and the security basics for small offices.

Business-hours help desk
24/7 monitoring and patching
Managed EDR
Microsoft 365 admin and backup

Get a quote

Professional

Full security and a strategic partner for growing businesses.

Everything in Essentials
24/7 emergency support
MDR with 24/7 SOC
Email security, MFA, training
Quarterly vCIO reviews and on-site visits

Get a quote

Enterprise / Compliance

For healthcare, legal, finance and insurance firms.

Everything in Professional
HIPAA / NIST compliance program
SIEM and vulnerability scanning
Annual penetration test and policies

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Compare all plans side by side →

Meet your IT partner

I spent 20 years on the other side of the table from MSPs. So I built the one I always wanted to hire.

As a director of technology, IT manager and CIO, I hired managed service providers, reviewed their invoices and cleaned up after them. TS Consulting LLC is built the opposite way: honest advice, clear pricing before work starts, and documentation that always belongs to you.

20+years leading IT in regulated industries

1,500employees in the largest organization supported

$2.75Mlargest IT budget owned

Read Tom's story →

Cyber insurance renewal

Renewal coming up? Answer "yes" to every question on the form.

Insurers now ask for proof of MFA, monitored endpoints, tested backups and a written ransomware plan. Miss one and premiums climb or coverage disappears. We close the gaps and hand you the evidence before your renewal date.

Get renewal-ready Free readiness check

What insurers ask at renewal6 of 6 ready

MFA on email, remote access and admin accountsTS Consulting
EDR or MDR on every device, monitored 24/7TS Consulting
Offline, tested backupsTS Consulting
A written ransomware and incident response playbookCybriva AI
Written security policies your staff have signedCybriva AI
Security awareness training and phishing testsTS Consulting

Example checklist. Every insurer's application differs; we map yours line by line.

From our sister company, Cybriva AI

Your security program, written and ready to customize.

Written for small businesses, law offices, real estate brokerages, healthcare practices, accounting and tax firms, insurance agencies, financial advisors, auto dealers, and mortgage and title firms.

Explore Cybriva AI kits ↗

Security policiesAcceptable use, access control, data retention and more, ready to edit.
Ransomware & incident playbooksStep-by-step guides for ransomware, phishing, lost devices and data exposure.
FormsChecklists, logs and staff acknowledgments you can use from day one.
Evidence-ready Excel toolkitWorkbooks that prove your controls to auditors and insurers.

TS Consulting clients get the kit tailored to their office and the evidence kept current as part of their plan.

Questions

Frequently asked

What is a managed service provider?

An MSP takes ongoing responsibility for your technology for a fixed monthly fee. Instead of calling someone when something breaks, you get continuous monitoring, security, maintenance, support and planning designed to keep things from breaking in the first place.

Do we have to sign a long-term contract?

Agreement length and terms are set out in your service agreement and discussed openly before you sign. Projects are quoted separately with a fixed scope and price.

What isn't covered by the monthly fee?

Hardware and software purchases, third-party licensing, and large projects such as office moves or full migrations are quoted separately. Day-to-day support, monitoring, security and maintenance are included.

We already have an IT person. Can you work with them?

Yes. Co-managed IT gives your internal staff our tools, security operations center, after-hours coverage and project help, while they stay the main point of contact for your team.

What happens if we're hit by ransomware?

Every managed client has a written incident response plan. Our security operations center isolates affected devices, we contain the attack and restore from offline, tested backups, and we help you work with your cyber insurer, legal counsel and any required notifications.

Can you help us pass a HIPAA audit or a cyber-insurance questionnaire?

Yes. We perform security risk assessments, implement the technical safeguards, maintain the evidence and help answer insurer and auditor questionnaires with documentation to back each answer.

Get started

Start with a free IT assessment.

Tell us a little about your business. We'll schedule a 30-minute call, review your environment and send a written report with findings and a quote. No obligation.

Phone239-722-7484

Emailinfo@tsconsulting-llc.com

OfficeFort Myers, Florida · serving Lee, Collier and all of Southwest Florida, with remote support anywhere in the United States

HoursMon–Fri 8:00 a.m.–6:00 p.m. ET · 24/7 emergency line for clients