Service catalog
Managed IT services
Twenty-six services in five groups. Each page explains what the service covers, what is included and how we deliver it.
Support & operations
SVC-01
Help Desk & End-User Support
Real technicians who answer when your staff need help, by phone, email, chat or the client portal.SVC-0224/7 Remote Monitoring & Management
An agent on every server and workstation watches health around the clock and fixes common problems automatically.SVC-03Patch Management
Operating systems, applications and firmware kept current on a tested schedule that fits your business hours.SVC-04Device & Endpoint Management
Laptops, desktops and phones enrolled, configured and secured from day one, in the office or at home.SVC-05Onboarding & Offboarding
New hires are productive on their first morning. Departing staff lose access within the hour.SVC-06Vendor & License Management
One call to us instead of hold queues with your internet provider, copier company or software vendor.Cybersecurity
SEC-01
Managed Detection & Response
Next-generation endpoint protection backed by a 24/7 security operations center that investigates and contains threats.SEC-02Email Security & Anti-Phishing
Filtering that stops spam, malicious links and impersonation before they reach the inbox.SEC-03Identity & Access Management
Multi-factor authentication everywhere, single sign-on and conditional access, so a stolen password alone gets an attacker nowhere.SEC-04Security Awareness Training
Short monthly training and simulated phishing tests that turn your staff into a line of defense.SEC-05Vulnerability & Penetration Testing
Continuous scanning plus annual penetration tests that show what an attacker could actually reach.SEC-06Firewall & Network Security
Managed next-generation firewalls with intrusion prevention, web filtering and secure remote access.Cloud & data
CLD-01
Microsoft 365 & Google Workspace
Licensing, setup, security hardening and everyday administration for your email and collaboration tools.CLD-02Cloud Infrastructure (Azure & AWS)
Design, migration and management of servers and workloads in Azure or AWS, with cost controls.CLD-03Backup & Disaster Recovery
3-2-1 backups for servers, PCs and cloud data, with immutable copies and tested restores.CLD-04Business Continuity Planning
A written plan for what happens when the office floods or the power is out for a week.CLD-05AI & Automation Readiness
Safe adoption of Microsoft Copilot and other AI tools, starting with data permissions and clear policies.Infrastructure
INF-01
Network Design & Management
Switching, routing and business Wi-Fi designed for your floor plan and monitored for outages.INF-02Server & Virtualization
On-premises servers, file shares and virtual hosts maintained and backed up, or retired cleanly.INF-03VoIP & Unified Communications
Cloud phone systems, Microsoft Teams Phone, call routing and conference rooms, with numbers ported and nothing dropped.INF-04Printers, Peripherals & IoT
Printers, scanners, cameras and smart devices set up, secured and isolated on their own network.INF-05IT Projects & Migrations
Fixed-scope projects with a plan, a timeline and a cutover date.Strategy & compliance
STR-01
Scan me!
Point your phone camera here