TS Consulting LLCManaged IT · Fort Myers, FL

Support & operations

Onboarding & Offboarding

New hires are productive on their first morning. Departing staff lose access within the hour.

SVC-05

What this service covers

Starting a new employee touches a dozen systems: an email account, licenses, group memberships, shared drives, line-of-business apps, a laptop and a phone extension. Missing one wastes a new hire's first day. Missing an account when someone leaves is a security risk.

We turn both into documented, role-based checklists. You submit a request with the start or end date and role, and we handle the rest, including preserving a departing employee's mailbox and files for as long as you need.

What's included

Role-based checklistsEach role has a standard set of accounts, apps and access.
Account and license provisioningMicrosoft 365, line-of-business apps and shared resources set up before day one.
Device preparationLaptop configured and ready, on site or shipped.
Same-hour offboardingAccess disabled at the agreed time, including MFA and remote sessions.
Data retentionMailboxes and files preserved or transferred to a manager.
Access review sign-offA confirmation record of what was granted or removed.

How we deliver it

  1. Step 1

    Request

    You submit the role and date through the portal.
  2. Step 2

    Prepare

    We create accounts, assign licenses and prepare the device.
  3. Step 3

    Hand over

    The new hire gets a short welcome session on day one.
  4. Step 4

    Record

    Every change is logged for audits.

A good fit if

  • New hires wait days for access
  • You are not sure every former employee's account is disabled
  • Auditors ask for access records

Common questions

How much notice do you need?

Three business days for a new hire with a new laptop. Offboarding can be done the same day.

Is onboarding included in the monthly fee?

Yes, for managed clients. Hardware is purchased separately.