Support & operations

Device & Endpoint Management

Laptops, desktops and phones enrolled, configured and secured from day one, in the office or at home.

SVC-04

What this service covers

Device management gives every company laptop and phone the same secure configuration, no matter where it is. Using Microsoft Intune or another mobile device management (MDM) platform, we push settings, apps, encryption and security policies to devices automatically.

New laptops can ship straight from the vendor to an employee's home. When they sign in for the first time, Windows Autopilot configures everything without a technician touching the machine. If a device is lost, we can lock or wipe it remotely.

What's included

Intune / MDM enrollmentCompany devices managed from one console.
Zero-touch deploymentWindows Autopilot and Apple Business Manager for drop-ship setup.
Disk encryptionBitLocker and FileVault enforced, with recovery keys escrowed.
App deploymentStandard business apps installed automatically by role.
Remote lock and wipeProtect company data on lost or stolen devices.
Asset inventoryWho has which device, its age, warranty and specs.

How we deliver it

  1. Step 1

    Standardize

    We define a baseline configuration for each device type and role.
  2. Step 2

    Enroll

    Existing devices are enrolled; new ones are registered with the vendor.
  3. Step 3

    Enforce

    Policies, apps and encryption apply automatically.
  4. Step 4

    Maintain

    We track the fleet and plan refreshes before devices fail.

A good fit if

  • You have remote or hybrid staff
  • Setting up a new laptop takes a day of someone's time
  • You need proof that devices are encrypted

Common questions

Can you manage personal phones?

Yes, with app-level protection that secures company email and files without controlling the personal device.

Do you support Macs?

Yes. macOS and iOS are managed alongside Windows.